CUSTUMER SERVICE
Customer service: +386 31 684 263
Our customer service is available on the phone from 10am to 5pm weekdays
Or anytime by email: hiphopshop.19@gmail.com
DELIVERY COSTS
Delivery costs are 6.99 € – FREE SHIPPING for all orders over 100€.
DELIVERY TIME
Deliveries from our warehouse normally takes between 2-5 workdays. From experience, we would like to point out that the post generally takes longer on or between public holidays. Your order will be sent directly after payment has been made. We normally dispatch orders that were paid for before 15:00 hrs on the same day.
PAYMENT METHODS
The following payment methods are available at Hip Hop Shop
– Paypal – Payment via PayPal allows you to pay for orders using existing PayPay credit or a credit card. All you have to do is click on the PayPal link after making the purchase and make payment. Your order will be sent directly after payment has been made. We normally dispatch orders that were paid for before 15:00 hrs on the same day.
– Credit cards – You may select payment by credit card if you have a Master or Visa card. Please make sure that all details are correct. Your order will be sent directly after the order process is complete and payment has been made. We normally dispatch orders that were paid for before 15:00 hrs on the same day.
LOGISTICS PARTNER
Our logistics partner is GLS.
RETURN ITEMS
Please do as follows:
1. Contact with us at hiphopshop.19@gmail.com or 00386 31 684 263
2. Make a reservation for a new item / give us datas for transfer the money back
3. We will send you a new item or transfer the money back after reciving your package
Hip Hop Shop
Kidričeva ulica 11
1236 Trzin / SLOVENIJA